Would you like more transparency on your referees' contact rate?
CHAMBERS PROFILE PLATFORM
Online Submissions. A simpler start to your ranking journey
These new enhancements complement and work together with the existing features of Referee Management, to help you to quickly track Chambers' progress in contacting your referees and analyse past results, keeping you informed and empowered to take action on any issues we may encounter in contacting your referees, via direct monitoring across specific submissions, lawyers, or referees.
Introducing Referee Management
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View communications with each specific referee in detail to better inform how you can best facilitate feedback from referees you have used across multiple submissions and take any actions required with the full knowledge of the different areas of research you wish to impact.
View the detail on specific referees across all submissions you have used them for
Focus on where it matters with a snapshot of all referees in one place and the actions you need
to take.
Quickly answer stakeholder questions about specific referees by searching for specific referee or lawyer names.
One place to stay up to date on all your referees and find quick answers
Analyse the historic use and engagement of your referees. Extract helpful data that helps you plan who to put forward for your upcoming submissions ahead of time, to maximise engagement and reduce referees becoming fatigued from overuse.
Optimise your referee selection and reduce referee fatigue
Recent Enhancements Now Live: We are continuously improving our Referee Management tool
Greater transparency regarding our communication with your referees
Track progress as research happens and take an informed approach towards facilitating conversations with referees you are using across multiple different submissions
View all your referees in one place to quickly answer stakeholder questions about specific referees
Referee Management provides the transparency and control you need to maximise your referee contact rates:
Easily analyse past engagement
for each referee to optimise
referee selection for the future
Other key features of Referee Management:
Easily navigate to the information you need and quickly focus on where action is required.
Information is easily filterable and broken down by guide, jurisdiction, location, practice areas and research status to make managing large quantities of data simple.
A new 'Actions required' column allows you to quickly identify which practice areas to focus on.
Track progress as it happens across your different submissions and practice areas
Contact statuses create a simple, actionable experience.
Every status is now clickable to provide easy access to specific status definitions and recommended actions for each scenario.
'Pending', 'In progress' and 'Contacted' statuses continue to keep you informed as the research team makes progress in reaching out and interacting with your referees.
Take meaningful action to boost contact rates as statuses update
Help us to confirm that your referee consents to us emailing them if they have previously unsubscribed from receiving emails about our research
Get alerted if we find that our email has failed to reach your referee due to an invalid email address
Send a friendly reminder to any referees we have tried to contact but have not had any reply from by halfway through our research, to improve final contact rates
Action Required status will enable you to quickly pinpoint referees who require action or attention, understand the specific root cause of any blockers and take action to improve contact rates. Examples of the 'Action required' status include:
Our new download feature will save you time and make it easier to use your data offline.
Download either all or a particular segment of your Current or Historic data and share it with your colleagues.
Download and export data for quick, easy offline sharing and reporting
Access Historic Referee data to review contact rates and final statuses of referees you have put forward for past guides, to make informed choices when selecting referees in the future.
Manage your data more easily by navigating between the Current and Historic tabs.
